Why a return address ?
Your return address appears on shipping labels as the Sender’s address.
Your return address is mandatory and is used by Cubyn and its carriers to:
- Ship you back products that could not be stored or restored
- Ship you back undelivered parcels
- Ship you back parcels that were returned by your recipient through Cubyn return (the return shipping label system by Cubyn)
- Ship you back goods which can’t be destroyed
How to set up your return address
It can be set up and edited from Account > Returns.
Your return address needs to be in France.
If you do not have a return partner in France, you need to set up your return address to Cubyn’s warehouse address:
ShipperName C/O Cubyn
7 route des Champs Fourgons