What are the transport requirements for a stock delivery to Cubyn?

For pallets deliveries, it is mandatory to use either:

• A truck which is enabled to deliver on a 130 cm-dock
• A van with a truck-mounted forklift enabling to reach the 130 cm-dock 

The warehouse accepts neither unstable pallets nor stacked pallets.

The warehouse does not give back empty pallets in exchange even if the delivery is made on Europe pallet.

For individual boxes you can use:

• A truck which is enabled to deliver on a 130 cm-dock
• A van with a truck-mounted forklift enabling to reach the 130 cm-dock. 
• Every other vehicle, but in that case, the boxes need to be handled by the driver to the dock

All items must be put in cardboard box. Warehouse will refuse delivery of loose items

For shipments from outside the EU :

• Customs fees must be paid by you before delivery otherwise your packages will be refused.
• If the parcels are accepted at our warehouse, a 20% surcharge will be applied to your invoice for the following month.

Our docks are open Monday to Friday from 9 am to 7 pm