How to track the storing status of my stock shipment? – Cubyn Help Center

Track your WIO

Before reception at Cubyn warehouse, you can track your stock shipments by contacting the carrier in charge of your delivery. Stock shipments carrier’s transit are not currently trackable on your Cubyn app.

As soon as the stock shipment has been received by Cubyn’s warehouse, you can track your stock shipment storing status on your Cubyn app in the section Inbounds.

Column	Help
Status	CREATED: uploaded on Cubyn, not yet physically received by our warehouse RECEIVING: stock shipment was received by Cubyn, storing of products is ongoing COMPLETED: once Cubyn has completed packing units you sent and when number of packing units received by Cubyn equals (or is greater than) number of packing units declared 🚨The status COMPLETED is independent of the storing status of your products. To know the storing status of products, please see quantities in the column “ITEMS”
Inbound ID	Identification number of your Inbound Order = WIO number
Creation Date	Date of Inbound Order creation on you Cubyn app
Packing Units received	Ratio : number of packing units (box or pallet) received by Cubyn / Number of packing units announced in the Inbound Order.
Items stored	Ratio : number of products stored by Cubyn / Number of products announced in the Inbound Order

In order to better manage your Inbound Orders, you can filter them by creation date or by status, by clicking on

If you want to have the details of the stored products (SKU), just click on the menu ••• to be able to download in CSV format a complete state of the current WIO :

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Track your deliveries

You can track your stock shipments per delivery you declared in Cubyn app from the WIO details page :

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Column	Help
Status	CREATED: declared on Cubyn, not yet physically received by our warehouse PROCESSING: stock shipment from this delivery was received by Cubyn, storing of products is ongoing COMPLETED: once Cubyn has completed packing units you sent in this delivery