Your products must be packed in boxes (cardboard only).
Sub-packages will be opened only if:
- in plain cardboard
- and no barcode is found
If there is a barcode on your sub-package, you should hide it. If a barcode is found, the sub-package will be considered as a product to be stored as-is.
If no barcode are found on the products, it will be considered as a product with a missing barcode.
Multi WIO shipment
Products from the same Inbound Order (WIO) can be dispatched in more than 1 box.
In this case, you can create 1 delivery for each box or 1 delivery for all the boxes (How to declare my stock shipment deliveries?). Boxes should be labelled according to our rules (How should I package my products?)
🚨 Products from different Inbound Orders (WIO) cannot be dispatched in the same box.
✅ OK ❌ NOT OK (2 WIO mixed in same package)
Boxes can be consolidated into pallets of boxes if needed. Any pallet must be wrapped in a plastic stretch wrap and delivery document should be stuck on it.
✅ Example of a compliant pallet