What are the delivery mode and delivery promise date? – Cubyn Help Center

Cubyn offers 4 delivery modes that are available for your shipments, depending on your integration set up. If a delivery mode is not available and you want to set it up, please email us at help@cubyn.com.

Orders delivery modes and SLA for orders validated before 1pm on a business day :

Delivery Mode	Delivery process	Countries available	Delivery promise date (business days)*
Cubyn Basic (only from FR warehouse)	Home delivery	France Except Monaco, Corsica and French Overseas Departments and Territories **	5 days
Cubyn Standard	Home delivery Delivery signed, if option is checked, otherwise mailbox or mailboxes or hand-delivered or delivered to a third party	All	France: 2 days Other countries: see indicative timeframe table
Cubyn Express	Home delivery Delivery signed by default	All Except Turkmenistan and North Korea	France: 1 day Other countries: see indicative timeframe table
Cubyn Relay	Relay / pick-up point delivery Delivery signed by default	France, Belgium, Germany, Spain, Switzerland, Luxembourg	France: 4 days Other countries: 5 - 8 days

* Delivery delays are calculated from the date Cubyn prepared the order to the first attempt of delivery to your recipient.

Usually, all orders which are imported before 1 pm will be shipped the same day (indicative time frame)

/!\ Promise on manually generated commands from the Cubyn interface (and for non-automated Shopify imports) is now extended by one business day.

** When Basic is not available for a given order (e.g. according to geography availability), it is processed with Standard delivery mode