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How to track the reception and storing of my stock ?

Updated

Track my Inbound

Before reception at Cubyn warehouse, you can track your stock shipments by contacting the carrier in charge of your delivery. Stock shipments carrier’s transit are not currently trackable on your Cubyn app. 

As soon as the stock shipment has been received by Cubyn’s warehouse, you can track your stock shipment storing status on your Cubyn app in the Inbounds tab.

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Column

Help

STATUS
  • CREATED: uploaded on Cubyn, not yet physically received by our warehouse.
  • VALIDATED: you downloaded the Cubyn delivery document / attached the carrier tracking. The order is ready to be received at our warehouse.
  • RECEIVING: stock shipment was received by Cubyn, storing of products is ongoing.
  • COMPLETED: once Cubyn has completed receiving the packing units you sent and when number of packing units received by Cubyn equals (or is greater than) the number of packing units declared.

🚨 The status COMPLETED is independent of the storing status of your products. To know the storing status of products, please see quantities in the column ITEMS STORED

WIO ID

Identification number of your Inbound Order = WIO number

CREATION DATE

Date of Inbound Order creation on you Cubyn app

BOXES RECEIVED

Ratio : number of packing units (box or pallet) received by Cubyn / Number of packing units announced in the Inbound Order.

ITEMS RECEIVED

Ratio : number of products received by Cubyn / Number of products announced in the Inbound Order

ITEMS STORED

Ratio : number of products stored by Cubyn / Number of products announced in the Inbound Order

In order to better manage your Inbound Orders, you can filter them by creation date or by status, by clicking on  burger_triangle.png

If you want to have the details of the stored products (SKU), just click on the menu ••• to be able to download a complete status report of the selected WIO in CSV format :
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ℹ️  Please take into account that items will be stored within the end of the second business days following the reception date.

Example: 

If we receive a stock shipment on :

  • Monday, 11 am, the products should be available to sell on your inventory before Wednesday 11:59 pm (23h59)
  • Friday, 2 pm, the products should be available to sell on your inventory before Tuesday 11:59 pm (23h59)

Keep in mind our warehouse does not process products on weekends and holidays.

 

 

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