How to manage my inventory?

How do I search my inventory?

Once we have received and stored your items, you will be able to see your available SKUs under the Inventory tab of your interface.

You will see 3 columns for each SKU, corresponding to the following status:

• Available stock: quantity of items of this SKU that are available to sell (total stock in Cubyn Warehouse - reserved stock).
• Reserved stock: quantity of items of this SKU that are booked by orders currently being processed by Cubyn at our warehouse.
• Damaged stock: quantity of items declared as damaged in our warehouse.

💡 For more details, you can read our full article on this topic.

How do I edit a SKU in my inventory?

You can edit a SKU by clicking on the options menu  to access a menu on the right

💡 For more details, you can read our full article on this topic.

What is an Item Not Scannable?

An ITEM_NOT_SCANNABLE is an inbounded item that didn't have a barcode or had an unreadable/damaged one.

🚨  You will need to contact our support team to either retrieve this item or properly identify and assign it to the correct SKU. 

💡 For more details, you can read our full article on this topic.

What is a SKU Unknown?

A SKU_UNKNOWN is an inbounded item for which we were able to scan its barcode; however, we could not associated to a SKU in our system. This happens when we receive items that we not declared on the WIO ( Warehouse Inbound Order). 

You can manually assign these items to the right SKU by clicking on the "···" button on the right side of the SKU_UNKOWN, and then selecting "Edit".

💡 For more details, you can read our full article on this topic.